*Machine
*Embroidery Module if needed
*Embroidery Hoop
*Electrical Power Cord
*Foot 1/1C/1D or Standard Presser Foot
*Buttonhole Foot (BERNINA)
*Bobbin Case
*Bobbin
*Any samples of the troubles you are having
*Any other presser feet you would like checked: such as the BSR (BERNINA Stitch Regulator)
*If you are having specific issues, you can type or print a note to leave with the machine or, we can jot down the notes for the technician.